Frequently Asked Questions (FAQs)

1. What products does Emesta offer?

We offer a wide range of products, including eyeglasses, sunglasses, accessories, and premium face care items for men, women, and kids.

2. Do you offer free shipping?

Yes, we provide free shipping all over Pakistan. For international orders, shipping charges will be calculated at checkout based on your location.

3. Can I track my order?

Absolutely! Once your order is shipped, we’ll send you a tracking number so you can follow your parcel’s journey in real time.

4. Do you offer refunds?

We do not offer refunds. However, we provide a store voucher for eligible returns, which you can use on your next purchase.

5. How do I use my store voucher?

Your store voucher can be redeemed at checkout. Simply enter the voucher code, and the amount will be deducted from your order total.

6. How long does delivery take?

For orders within Pakistan: 2–5 business daysn

For international orders: 7–14 business days (delivery times may vary by destination)

7. What payment methods do you accept?

We accept the following payment options:

  1. Credit/Debit Cards
  2. Cash on Delivery (COD)
  3. Bank Transfers
  4. Digital Wallets

8. How can I contact Emesta for help?

If you have any questions or concerns, feel free to contact us:

📞 +92-33-9482-8880

📧 info@emestaofficial.com