At Emesta, we’re all about providing you with a seamless shopping experience, amazing products, and unbeatable value. Our Payment & Refund Policy ensures that you can shop with confidence, knowing that you’re getting the best service possible.
Payment Options
We accept the following secure payment methods:
- Credit/Debit Cards (Visa, Mastercard, etc.)
- Cash on Delivery (COD)
- Bank Transfers
- Digital Wallets (if applicable)
Your transactions are 100% safe and protected, ensuring peace of mind while you shop.
Store Voucher Policy
We want you to be completely satisfied with your purchase. If for any reason you're not happy, we offer a store voucher to ensure you can find something else you’ll love. Here’s how it works:
Eligibility for Store Voucher
- The product must be unused, in its original packaging, and in resalable condition.
- A voucher request must be made within 7 days of receiving your order.
- If your item is damaged, defective, or incorrect, we’ll issue you a store voucher.
How to Request Your Store
Voucher
- Contact us at info@emestaofficial.com within 7 days of receiving your order.
- Include photos of the product and a brief description of the issue.
- Our team will review your request and get back to you within 2 business days.
Voucher Benefits
Your store voucher is a guaranteed opportunity to shop again at Emesta—whether it’s for a ew pair of glasses, accessories, or face care products.
The store voucher will be issued for the full value of your order (excluding shipping costs) and can be used on any future purchase.
Valid for 30 days, this voucher ensures you have plenty of time to pick out exactly what you need!
Shop with Confidence
By shopping with Emesta, you’re guaranteed to find high-quality products at affordable prices, and with our store voucher option, you’ll always have something special waiting for you. If you need assistance, we’re always here to help!
Need Help?
If you have any questions or concerns, feel free to reach out:
📞 +9233-9482-8880
📧 info@emestaofficial.com
Emesta is here to make your shopping experience smooth, easy, and rewarding. We can't wait for you to enjoy all the amazing products we have to offer!
